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Cardellini Clamps® FAQs

Frequently asked questions about our products, including Cardellini Clamps®, clamp accessories, and camera gear.

What is the best way to apply Cardellini Clamps®?

The best way to apply the clamp is to hold the jaws closed on the object you want to clamp while spinning down the knob and tightening it. This works better than trying to close the jaws by turning the knob.

Is it possible to over-tighten the clamp?

Yes – like any clamp, this one can be damaged by over-tightening. This is especially true if the clamp is applied where only the outside edges of the jaws are contacting the object being clamped. In this type of application, over-tightening will cause the sliding jaw to bind on the shaft, and could even bend the shaft.

If you choose to apply the clamp in this way, use the minimum amount of pressure necessary to safely secure the clamp; and never use tools to tighten the clamp.

What weight is this clamp rated for?

This clamp is rated at 20 pounds. A securely attached clamp will support any lamp up to 20 lbs. that is mounted directly to the baby pin of the clamp. In situations where you are reaching out from the clamp and supporting a load on an offset arm or c-stand arm, you’ll need to determine safe load limits for each application.

What are the best clamps for mounting?

The “Center Jaw” style clamp (with the fixed jaw in the center of the shaft) provides the most secure mount because the jaws are always right at the base of the baby pin.

The “End Jaw” clamp (with the fixed jaw at the end of the shaft) will fit into more places than the Center Jaw, and also works better if you are using the clamp to hold a bounce card, mirror, 2x4, pipe, etc., because more of the pin will be sticking out from the clamp. This gives you more pin to grab with the head of the supporting stand.

What is the best way to remove the clamp if it’s sticking?

If, when removing the clamp, you find the sliding jaw bound on the shaft, loosen the knob just a couple of turns, then wrap your fingers around the shaft and use your thumbs to pull the back end of the jaw toward the knob.

If this doesn’t work, a light tap on the back end of the sliding jaw will free it. Should the sliding jaw stick on the shaft after the clamp has been closed and stored, simply rotate the jaw to free it.

Do you have instructions or user manuals for your products?

Yes, you can find and download digital User Guides for each of our main products here. They are free to download and use as needed.

How can I return an item?

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

When can I expect to receive my refund once I’ve made a return?

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in most cases you will receive a refund more quickly.

The four-week time period usually includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Do you ship internationally?

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

How long will it take to receive my items?

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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